TopLock are Brisbane locksmiths and were originally established in 1983, they have been in continuous operation for over 35 years. Ownership of TopLock changed in November 2013 and with our new owner, Mark Bowater, came a new focus and direction. Our core purpose is to make the world a safer place and, along with our core values, forms the foundation for everything we do at TopLock.
We are based in the inner northside Brisbane suburb of Grange, ideally positioned to service any Brisbane suburb, north or south of the river. And unlike many locksmtihs who advertise 24 hour services, we will respond 24 hours per day, 7 days per week.
We work across both the Brisbane commercial and residential space and are just as comfortable and competent getting someone back into their house after being locked out, as we are fitting out door architecture and complex restricted key or electronic access systems for some of our clients such as Queensland Rail, Suncorp, Southbank Parklands and Jupiter’s Casino. As well as mechanical lock and key systems, we also install electronic access systems, including the sensational new wireless product Salto, which eliminates the need to run cabling throughout the building to every door and can instantly lock or unlock all doors with the push of a button on one computer.
We also offer the leading edge product, Videofied, which is a back to base alarm system with video feed, however, it also is wireless and so can easily be positioned anywhere without the need for cables. Both Salto and Videofied are easy and inexpensive to retrofit to any premises.
We pride ourselves on the end result being happy customers and so we routinely survey our customers as to their satisfaction levels. In a recent survey of 480 Brisbane customers, over 95% of our customers scored us 9 out of 10 or better, on whether they would refer their friends or colleagues to use TopLock.
For regular customers, with credit approval, we generally establish an account, otherwise most residential work is carried out on a cash payment basis at the end of the work. That payment can either be cash, Mastercard or Visa and our locksmiths are equipped to take those payments whilst on site.
TopLock is a member of both Master Locksmiths Association of Australasia (MLAA) and the Locksmiths Guild of Australia (LGA). Locksmiths are required to comply with legislation and regulations and that includes membership of an approved Security Industry Association. These two industry bodies are approved associations and ensure that members comply with legislative requirements.